TERMS & CONDITIONS

Scope and use of the subscription facility

Down Syndrome Cheshire subscription grants the legal entity that has taken out the subscription (the “Customer”) the right to support Down Syndrome Cheshire and use our services (the “Services”). The subscription may not be used by other people or organisations.

Acceptance of the subscription

Down Syndrome Cheshire subscription terms are agreed by the Customer by completing the purchase of a subscription on the Down Syndrome Cheshire website.

Duration and termination of the subscription

The subscriptions run from the date, as specified in the purchase process. The subscriptions can have monthly, quarterly, and yearly renewal term. At the end of the period, the subscription will automatically renew for another period unless terminated by the Customer. The minimum subscription period is 12 months.

Subscriptions may be terminated by email to admin@downsyndromecheshire.org.uk one month before the expiry of the subscription The agreement cannot be terminated for a period of subscription already initiated and the Customer will not be entitled to a refund for that subscription period.

The Customer may terminate any subscription free of charge within two weeks from date of purchase of the Agreement, provided that the Customer did not start using the Services. Down Syndrome Cheshire (without prejudice to any other rights or remedies it may have) be allowed to terminate the subscription immediately without giving the Customer prior notice if the Services or subscription is misused (including, but not limited to, use by other people or organisations).

In the event of any of the Parties filing for bankruptcy, the Agreement will be terminated, and all Services will be terminated immediately, unless otherwise specifically agreed in writing between the Parties.

Price and payment terms

Prices for each service item are listed on the website. Down Syndrome Cheshire guarantees that no price increases will be applied for the Services ordered at the time of commencement of the subscription.

The invoicing periods runs according to the website product / service. The payment term is as specified on the website product. If the subscription is not paid at the due date, a first reminder will be sent to the Customer. Access to the Services may be blocked until receipt of payment.

Down Syndrome Cheshire will not be responsible for any loss, damage, costs, expenses or other claims of the Customer or any third party resulting from the suspension of the Services.

The Customer agrees to use e-mail or another electronic method of transmission to be specified in the subscription Agreement. The customer must provide with the e-mail address, or another agreed electronic method for receiving invoices and reminders.

Invoices shall be paid the bank account / account number as specified on the invoice.

Operating stability

Down Syndrome Cheshire aims to provide the highest possible degree of operating stability but is not responsible for any breakdown caused by factors beyond its control. Such breakdown includes but is not limited to power failures, errors occurring in modem equipment, ADSL connections, telecommunications connections or the like. In all events, Down Syndrome Cheshire aims to re-establish normal operations as quickly as possible.

Maintenance of the System

Down Syndrome Cheshire is entitled to make operational changes to the System for improvements or otherwise (for example by developing or updating software) without giving the Customer prior notice. In some exceptional circumstances, it may be necessary to suspend access to the Services, usually between 9pm and 6am GMT. Notice of such a suspension will be given to the Customer at least 14 days in advance. Down Syndrome Cheshire  will not be responsible for any consequences of such a suspension where notice has been given.

Data Processing Agreement, privacy policy and Confidentiality

The Data Processing Agreement www.dsccheis part of the Agreement and sets out contractual provisions to ensure the protection and security of data passed from the Customer to Down Syndrome Cheshire for processing.

Down Syndrome Cheshire has taken the necessary technical and organisational security measures to prevent information saved by the Service from being accidentally or illegally destroyed, lost or wasted and to prevent such information from falling into the hands of any unauthorized party, being misused or otherwise treated in a way contrary to Down Syndrome Cheshire privacy policy (see: https://dscheshire.org.uk/)

Down Syndrome Cheshire is bound by secrecy in respect of any information received about the Customer and will not disclose such information to any third party except where it is required to do so by any court or regulatory authority and then only to the extent necessary.

Marketing

Down Syndrome Cheshire shall be entitled to refer to the Customer name and logo and the Services provided in its marketing collateral, including a brief description of such services. Material on the website, flyers, presentations, outreach and any material displayed publicly are considered marketing collateral for the purpose of this clause.

Disputes

These Terms shall be governed by and construed in accordance with the laws of England.